While we are proud of and passionate about all our products, everything we create at bbhugme is made with your comfort and satisfaction as our top priority.

Ensuring that you are also completely happy with your purchase is important to us. If you find that you are unhappy with your bbhugme purchase, we will refund you if the product is returned within 30 days of purchase.

Its as easy as 1-2-3

1. Reach out and let us know you're unhappy - Send us an email at hello@bbhugme.com with your name and contact number, as well as a copy of your receipt and the date the purchase was made. We will get back to you with instructions on how to return the product.
2. Return your bbuhgme product - Following the instructions we will email to you, please return the product to us. You will be responsible for the shipping costs to return the product.
3. Receive your Refund - We will process the refund within 14 days of receiving the product.

A few things to remember

Love it Guarantee applies to Pregnancy Pillow and Nursing Pillow. 

Products purchased at other retailers are subject to those stores’ return policies and cannot be claimed for through this process. Please reach out to the store that you made the purchase through if you have any questions.

If a product has been damaged beyond what is expected through the normal use within the 30 days we may not be able to offer the refund. This will be evaluated once the product has been returned to us and inspected.